Skip to main content

Search

Pega Customer Service Case Management Edition

  • Misión

    Pega Customer Service Case Management Edition

    2 Módulos

    3 Retos

    1 h 30 minutos

    Pega Customer Service 8.7 Visible to: All users
  • In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...

Pega Government Platform Technical Applications

  • Misión

    Pega Government Platform Technical Applications

    1 Misión

    6 Retos

    8 horas 9 minutos

    Pega Government Platform 8.7 Visible to: All users
  • Pega Government Platform™ provides a comprehensive set of building blocks to accelerate the development of public sector applications. This mission...

Pega Lead System Architect Readiness Assessment

  • Misión

    Pega Lead System Architect Readiness Assessment

    30 minutos

    Pega Platform 8.3 Visible to: All users
  • This assessment checks knowledge on more advanced configuration topics such as Mobility, Performance, and Authentication.

Pega Platform Design Extended

  • Misión

    Pega Platform Design Extended

    3 Módulos

    4 horas 5 minutos

    Pega Platform '23 Visible to: All users
  • The Pega Platform Design Extended mission is an advanced mission for Certified Pega Senior System Architects (SSAs) who are ready to take on the...

Pega Voice AI

  • Misión

    Pega Voice AI

    8 Módulos

    3 horas 20 minutos

    Visible to: All users
  • Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

    CSRs receive...

Preparation for 1:1 Customer Engagement Implementation

Robotic Solution Development for Citrix

  • Misión

    Robotic Solution Development for Citrix

    3 Módulos

    3 Retos

    3 horas 35 minutos

    Pega Robotic Automation 19.1 Visible to: All users
  • Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...

Senior System Architect

Access control

Activities

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice