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24.1 Release notes
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Módulo
24.1 Release notes
2 Temas
25 minutos
Pega Platform '24.1 -
This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...
Accelerating application building with Pega GenAI Blueprint
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Módulo
Accelerating application building with Pega GenAI Blueprint
3 Temas
20 minutos
Pega Platform '24.1 -
Learn how Pega GenAI™ Blueprint aims to change business leaders and project teams envision digital transformation initiatives. Blueprint introduces a...
Advanced Buddy features
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Módulo
Advanced Buddy features
5 Temas
45 minutos
Pega Knowledge Buddy '24.1 -
In this module, you will explore the advanced features of the Pega Gen AI Knowledge Buddy™. Learn how to create and secure data sources, how to update...
Applying NLP for Case classification
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Módulo
Applying NLP for Case classification
1 Tema
10 minutos
Pega Platform '24.1 -
Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...
Building the customer analytical data model
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Módulo
Building the customer analytical data model
9 Temas
1 h 55 minutos
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Building the Customer Insights Cache
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Módulo
Building the Customer Insights Cache
9 Temas
1 h 45 minutos
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Business conditions
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Módulo
Business conditions
2 Temas
20 minutos
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Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...
Content administration
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Módulo
Content administration
10 Temas
1 h 45 minutos
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Learn how to perform administrative tasks and prepare your organization to create content. Define the content taxonomy for your organization and...
Creating and testing personas
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Módulo
Creating and testing personas
2 Temas
15 minutos
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Learn how to create personas and channel contexts in Customer Decision Hub, and how to use them for next-best-action testing. Explore the reasons...
Low-code defined
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Módulo
Low-code defined
5 Temas
50 minutos
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Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...