Search
Distributing work to robots
-
Módulo
Distributing work to robots
6 Temas
40 minutos
-
One of the most crucial elements of using Pega Robot Manager is to ensure that unattended robots have the proper access to its work group and...
Pega Express introduction
-
Módulo
Pega Express introduction
3 Temas
20 minutos
-
Pega Express™ is a light, design-focused delivery approach that combines Pega's low-code experience, best practices in application development, and...
Email bot cases and responses
-
Módulo
Email bot cases and responses
2 Temas
25 minutos
Pega Platform 8.8 -
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Email Manager portal
-
Módulo
Email Manager portal
6 Temas
55 minutos
-
The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...
Enhanced interrogation options
-
Módulo
Enhanced interrogation options
6 Temas
45 minutos
Pega Robotic Automation 22.1 -
To perform more complex actions in Pega Robot Studio, you must use different approaches than just the default interrogation options. Robot Studio...
Error resolution and troubleshooting
-
Módulo
Error resolution and troubleshooting
4 Temas
30 minutos
-
Attended and unattended robots can encounter various issues that affect their performance and task completion. Learn how to identify, resolve, and...
Establishing the robotic infrastructure
-
Módulo
Establishing the robotic infrastructure
4 Temas
35 minutos
-
A robotics administrator must understand how Pega Robot Manager works in the Enterprise Class Structure of Pega Platform™. Learn how Robot Manager...
Form autofill
-
Módulo
Form autofill
3 Temas
20 minutos
-
Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...
Implement PDF files with robotic automations
-
Módulo
Implement PDF files with robotic automations
7 Temas
57 minutos
Pega Robotic Automation 19.1 -
Often clients create or receive PDF files within a process that require the user to manually edit form fields or validate the fields and data to...
Implementing Interaction Framework
-
Módulo
Implementing Interaction Framework
6 Temas
37 minutos
-
Implementing the Interaction Framework methodology allows the developer to recognize its strength in the development process for creation of unique...