You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...

The Digital Messaging Manager lets you add chat connections and social messaging platforms to your Digital Messaging channel interface. The Digital...

Developing new applications from the ground up can be an overwhelming task for any organization and developer. Every application should adhere to an...

Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.

This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...

This module outlines the concepts, importance, and the implementation of DevOps practices.

Explore the integration of Constellation with Portals, SDKs, Web Embed, and the Constellation DX API to extend Pega Platform™ functionality beyond the...

This module provides an overview of the test coverage metric and the process to generate test coverage reports. Learn how to generate user-level and...

Customer service representatives (CSRs) resolve customer queries by initiating calls during chat interactions. When a customer becomes unavailable to...