Search
Preparing Customer Decision Hub for development
-
Módulo
Preparing Customer Decision Hub for development
3 Temas
40 minutos
-
Discover how to complete the essential setup tasks of the Pega Customer Decision Hub™ application through an automated, end-to-end process by using...
Presenting suggestions for agents
-
Módulo
Presenting suggestions for agents
4 Temas
35 minutos
-
During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...
Promoting rule reuse with relevant records
-
Módulo
Promoting rule reuse with relevant records
1 Tema
15 minutos
-
Developers designate rules as relevant records to promote rule reuse by other developers. Leveraging relevant records helps developers build high...
Quality visualization for a Pega Platform application
-
Módulo
Quality visualization for a Pega Platform application
3 Temas
25 minutos
All Products -
This module describes various quality metrics on the Application Quality dashboard to monitor the functional quality of a Pega Platform™ application...
Role of a Pega Business Architect
-
Módulo
Role of a Pega Business Architect
2 Temas
30 minutos
-
The Pega Business architect serves as a liaison between the business function and the technical development team to ensure that the Pega solution...
Rule resolution
-
Módulo
Rule resolution
5 Temas
1 h
-
Pega Platform™ uses a Rule resolution process and various Rule statuses to determine the most appropriate Rule instance to apply in a situation...
Sizing a Pega Platform project
-
Módulo
Sizing a Pega Platform project
2 Temas
25 minutos
-
Determine project cost and schedule by estimating staffing and timelines with the Estimator tool. The Estimator is a discovery tool that provides an...
Testing practices for Pega applications
-
Módulo
Testing practices for Pega applications
4 Temas
41 minutos
All Products -
This module explains the various practices and strategies that you can take when testing Pega Platform™ applications, as well as the metrics that you...
Testing your application
-
Módulo
Testing your application
6 Temas
1 h 5 minutos
-
Conduct unit testing on Rules to ensure application configurations behave as expected and leverage scenario tests to perform testing based on real...
The Deployment Manager pipeline
-
Módulo
The Deployment Manager pipeline
5 Temas
38 minutos
-
This module covers the pipeline in Deployment Manager that has three elements to it, the application, the environments, and the process model. You...