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Application migration

Application rulesets

Application versioning

Auto-balancing in Pega Robot Manager

  • Module

    Auto-balancing in Pega Robot Manager

    5 Temas

    30 minutos

    Pega Robot Manager 8.5.2 Visible to all users
  • Pega Robot Manager uses Auto-balancing to monitor and move robots between work groups dynamically. Automatic workload balancing reduces the number of...

Creating a case from email

Implement PDF files in robotic automations

  • Module

    Implement PDF files in robotic automations

    8 Temas

    59 minutos

    Pega Robotic Automation Visible to all users
  • The Pega Robot Studio implementation of the PDF Connector component makes work with PDF files easier because you can visually identify the items in...

Reviewing log files

Routing email based on content

  • Module

    Routing email based on content

    3 Temas

    25 minutos

    Visible to all users
  • Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

Team application development

Training the email bot

  • Module

    Training the email bot

    2 Temas

    20 minutos

    Visible to all users
  • Pega Email Bot uses natural language processing (NLP) to analyze and learn from patterns of conversation between customer service representatives...

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