Collaboration with users

Accelerate Case progress by using the Pulse widget to connect and collaborate with other application users.

Débutant

Case Management

Anglais

Après avoir terminé ce module, vous pourrez :

Explain how Pulse enables team collaboration by allowing users to post, view, and reply to messages within the context of Cases and applications.

Use Pulse to post messages, @mention teammates, reply to threads, and engage with posts in Infinity Studio.

Describe how Pulse email notifications keep stakeholders informed and enable responses without logging into Pega Platform.

Disponible dans la mission suivante :

Solution Builder Intermediate v1

Rubriques

Collaboration tools

15 mins

Quiz du module

5 mins