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Module

Getting started with Digital Messaging

2 Rubriques

15 mins

Visible par : All users Applies to: Pega Customer Service '25

In this module, you learn about Digital Messaging and its supported messaging platforms. Also, learn how to create a Digital Messaging interface to respond to various service requests received from several different digital channels.

Débutant
Constellation
Anglais

Après avoir terminé ce module, vous pourrez :

Define Digital Messaging and list its supported messaging platforms.
Create a Digital Messaging interface.

Disponible dans la mission suivante :

Pega Digital Messaging v7

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