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Best practices for building accessibility into Pega applications

  • Module

    Best practices for building accessibility into Pega applications

    5 Rubriques

    1h 15 mins

    Visible to: All users
  • Pega provides a variety of out-of-the-box accessibility features with Pega Platform™ that you can use to create an application that is accessible and...

Pega positioning for Business Architects

Pega tools that support Scrum for Business Architects

Business case for accessibility

  • Module

    Business case for accessibility

    3 Rubriques

    35 mins

    Visible to: All users
  • Building accessibility into your plan for the development of applications has a cost the same as all requirements. An organization must make choices...

Business conditions

  • Module

    Business conditions

    2 Rubriques

    20 mins

    Visible to: All users
  • Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...

Low-code defined

Presenting suggestions for agents

  • Module

    Presenting suggestions for agents

    4 Rubriques

    35 mins

    Visible to: All users
  • During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...

Testing for accessibility

  • Module

    Testing for accessibility

    5 Rubriques

    1h 20 mins

    Visible to: All users
  • One of the critical parts of building an accessible product is to understand how to test the product throughout the development process. Learn about...

Configuring business conditions

Running Pega Customer Decision Hub setup wizard

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