Search
Applying NLP for Case classification
-
Module
Applying NLP for Case classification
1 Rubrique
10 mins
Pega Platform '24.1 -
Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...
Inviting users to an application
-
Module
Inviting users to an application
1 Rubrique
10 mins
-
Add Personas and Channel interfaces to an application and assign users to Personas based on how they interact with a Case.
Managing application access for Business Architects
-
Module
Managing application access for Business Architects
2 Rubriques
30 mins
-
User management is fundamental to the successful implementation of a Pega Platform™ application.
As a Pega Business Architect, in order to...
Creating a Rule
-
Module
Creating a Rule
5 Rubriques
45 mins
-
Pega Platform™ generates application code in the background by using Rules that describe how the application functions. In App Studio, Rules are...
Tracking and auditing changes to data
-
Module
Tracking and auditing changes to data
1 Rubrique
15 mins
-
Pega Platform™ automatically tracks actions performed, such as which operators worked on a case and when. You can enhance this capability by using...
MLOps
-
Module
MLOps
3 Rubriques
30 mins
-
In the ever-evolving world of data-driven decisions, organizations aim to refine predictive models for optimal outcomes. This involves challenging...
Next best action and customer interactions
-
Module
Next best action and customer interactions
2 Rubriques
20 mins
-
The omnichannel Pega AI delivers the right action at every customer touch by crunching millions of data points in real time.
Learn how you can use...
Pega Customer Decision Hub for Collections
-
Module
Pega Customer Decision Hub for Collections
6 Rubriques
45 mins
Pega Customer Service 8.8 -
Pega Collections uses the decision-management capabilities of Pega Customer Decision Hub™ to improve the success rate on collections cases. Learn how...
Pega Low-Code App Factory introduction
-
Module
Pega Low-Code App Factory introduction
2 Rubriques
22 mins
Pega Platform 8.4 -
Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.
Pega Process AI overview
-
Module
Pega Process AI overview
2 Rubriques
20 mins
-
Gain a greater understanding of the key features, capabilities, and benefits of Prediction Studio in Pega Process AI™ context. Prediction Studio is...