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Application structure design
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Module
Application structure design
4 Rubriques
1h 20 mins
Pega Platform '23 -
The application structure is the first important design decision to be made by an architect when building Pega enterprise applications, as a well...
Work assignment
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Module
Work assignment
5 Rubriques
1h 55 mins
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Cases are assigned to users to complete Tasks. For example, an employee expense report that requires approval by the manager of a cost center or a...
Assessing and monitoring quality
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Module
Assessing and monitoring quality
6 Rubriques
1h 45 mins
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Coupled with automated unit tests and test suites, monitor the quality of the rules in your Pega Platform™ application to ensure quality before you...
Automating actions when a property value changes
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Module
Automating actions when a property value changes
1 Rubrique
15 mins
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Automating actions whenever the value of a property changes allows for more sophisticated case automation.
Case structure design
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Module
Case structure design
5 Rubriques
1h 10 mins
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Case structure is one of the most important considerations when designing an application. The topics in this module cover identification of individual...
Claim navigation in Pega Smart Claims Engine
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Module
Claim navigation in Pega Smart Claims Engine
5 Rubriques
1h 20 mins
Pega Smart Claims Engine for Healthcare 8.6 -
This module details the claims user interface, describes the components of an Internal Control Number (ICN), reviews claim identifiers, and describes...
Coexistence for Constellation service requests
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Module
Coexistence for Constellation service requests
5 Rubriques
40 mins
Pega Customer Service 8.8 -
Learn how to configure Coexistence feature of the Pega Customer Service™ application. Coexistence feature allows you to use a Pega Platform™...
Coexistence for Theme UI-Kit service requests
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Module
Coexistence for Theme UI-Kit service requests
4 Rubriques
30 mins
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Learn how to configure Coexistence feature of the Pega Customer Service™ application. Coexistence feature allows you to use your Pega Customer Service...
Conduct usability testing
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Module
Conduct usability testing
3 Rubriques
20 mins
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Usability testing is a method for determining how easy an application is to use by testing the application with real users in a controlled setting...
Configuring a CTI Link
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Module
Configuring a CTI Link
2 Rubriques
15 mins
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The Pega Call™ CTI Link is the interface between the Pega Platform™ and a Computer Telephony Integration (CTI) platform. The CTI Link configuration...