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Distributing work to robots

  • Module

    Distributing work to robots

    6 Rubriques

    40 mins

    Visible to: All users
  • One of the most crucial elements of using Pega Robot Manager is to ensure that unattended robots have the proper access to its work group and...

Pega Express introduction

Enhanced interrogation options

  • Module

    Enhanced interrogation options

    6 Rubriques

    45 mins

    Pega Robotic Automation 22.1 Visible to: All users
  • To perform more complex actions in Pega Robot Studio, you must use different approaches than just the default interrogation options. Robot Studio...

Error resolution and troubleshooting

  • Module

    Error resolution and troubleshooting

    4 Rubriques

    30 mins

    Visible to: All users
  • Attended and unattended robots can encounter various issues that affect their performance and task completion. Learn how to identify, resolve, and...

Establishing the robotic infrastructure

  • Module

    Establishing the robotic infrastructure

    4 Rubriques

    35 mins

    Visible to: All users
  • A robotics administrator must understand how Pega Robot Manager works in the Enterprise Class Structure of Pega Platform™. Learn how Robot Manager...

Form autofill

  • Module

    Form autofill

    3 Rubriques

    20 mins

    Visible to: All users
  • Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...

Implement PDF files with robotic automations

  • Module

    Implement PDF files with robotic automations

    7 Rubriques

    57 mins

    Pega Robotic Automation 19.1 Visible to: All users
  • Often clients create or receive PDF files within a process that require the user to manually edit form fields or validate the fields and data to...

Implementing Interaction Framework

Implementing Citrix in robotic solutions

  • Module

    Implementing Citrix in robotic solutions

    7 Rubriques

    1h 10 mins

    Pega Robotic Automation 19.1 Visible to: All users
  • Now that the knowledge of Citrix environments are complete, a developer is ready begin solution development. Using that environment knowledge provides...

Integrating applications with Pega Robot Manager

  • Module

    Integrating applications with Pega Robot Manager

    3 Rubriques

    35 mins

    Pega Robot Manager 8.5.3 Visible to: All users
  • Describe how Pega Robot Manager™ works in the Enterprise Class Structure of Pega Platform™ by creating an application through the New Application...

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