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Pega Customer Service Case Management Edition introduction

  • Module

    Pega Customer Service Case Management Edition introduction

    3 Rubriques

    20 mins

    Pega Customer Service 8.7 Visible to: All users
  • Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...

Pega Platform for the enterprise

Pega Process Mining administration

  • Module

    Pega Process Mining administration

    4 Rubriques

    25 mins

    Pega Process Mining Visible to: All users
  • Through administration options, you can organize users into groups to efficiently manage access and promote collaboration across Pega Process Mining...

Pega UX for the enterprise

  • Module

    Pega UX for the enterprise

    4 Rubriques

    1h 15 mins

    Pega Platform '23 Visible to: All users
  • Learn about the approach to UX and UX best practices that a Lead System Architect (LSA) applies in the creation of a Pega Platform™ application.

Pega Web Mashup

Preparing Customer Decision Hub for development

Promoting rule reuse with relevant records

Securing and auditing data

Rule resolution

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