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Configuring a data source

Archived

1 タスク

15 分

表示の対象:All users Applies to: Pega Customer Service 8.8
初級
Data Integration
英語
このコンテンツは現在アーカイブされており、更新されていません。進捗状況は記録されません。Pega Cloudのインスタンスは無効となり、バッジは付与されなくなります。

シナリオ

As a system architect, there is a requirement for the contact identifier to be used in dialogs in the Contact category. You have been tasked with updating the appropriate data source to make the property available for dialogs.

Use the following credentials to log in to the exercise system:

Role User name Password
System Architect casysadmin password123!

Your assignment consists of the following tasks:

Task 1: Update the data source to add the Contact identifier property

In App Studio access the data source and open the data source to add the Contact identifier property.

Task 2: Confirm your work

Start a service case and customize the dialog. Confirm that the property you added is available to you.

 

チャレンジ ウォークスルー

詳細なタスク

1 Update the data source to add the Contact identifier property

  1. Log in as a system architect with User name casysadmin and Password password123!.
  2. In the navigation pane of App Studio, click Data to open Data objects and integrations and list all data sources.
  3. Select the Contact data source.
  4. Click the Settings tab.
    Contact data source
  5. Click Data source options to access the available dialog properties.
  6. In the Select data source category list, select Contact.
  7. Click Add new, and then select Contact identifier to add that property.
    Settings
  8. Click Save.
  9. Click Close to leave the data source settings.
  10. Click OK.


このモジュールは、下記のミッションにも含まれています。

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