Application Development Foundation

An introduction to using Pega Platform to develop applications that advance the digital transformation of organizations.

Project team members use Agile Workbench to create, view and update user stories, bugs, and feedback items related to application development. The...

Stakeholders at GoGoRoad want to develop a new roadside assistance application to streamline operations for customer roadside assistance requests...

Determine project cost and schedule by estimating staffing and timelines with the Estimator tool. The Estimator is a discovery tool that provides an...

Prior to beginning work on the Roadside Assistance application, stakeholders have requested an estimate of the project size and scope. The estimate is...

With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...

Pega Platform™ generates application code in the background by using rules that describe how the application functions. In App Studio, rules are...

Work groups and work queues allow cross-functional teams of users to work from a shared pool of assignments and improve process efficiency.

In Roadside Assistance cases, a customer service representative (CSR) must assign a service provider to the case, review the summary of the services...

Test application functionality that returns an error or incorrect result to debug issues and identify an appropriate resolution path.

As part of processing an assistance request case, the Roadside Assistance application copies the services performed from the child Services case to...