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モジュール

Configuring a CTI Link

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2 トピック

15 分

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上級 Pega Customer Service 8.4 英語
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The Pega Call™ CTI Link is the interface between the Pega Platform™ and a Computer Telephony Integration (CTI) platform. The CTI Link configuration differs depending on the CTI platform that you use.

このモジュールを完了したら、以下の目的を達成できるようになります。

Explain the purpose of the Pega Call CTI Link
Configure a CTI Link

このモジュールは、下記のミッションにも含まれています。

Pega Call v1

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