Modifying customer composites

Pega Customer Service 23 introduces a new Interaction Portal based on the Constellation design pattern, offering faster development, a prescriptive multichannel experience, extensibility, and a lower total cost of ownership. In this module you learn how to modify the user experience, along with best practices in user experience development with Pega Customer Service.

初級

英語

このモジュールを完了したら、以下の目的を達成できるようになります。

Define the functional areas of the Interaction Portal

Create a new tab.

Define best practices in user experience development.

このモジュールは、下記のミッションにも含まれています。

Customer Service Low-Code Developer v6

トピック

Pega Customer Service on Constellation

5 分

Configuring the customer composite

5 分

Best practices for designing the customer composite

10 分

モジュールクイズ

5 分