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モジュール

Workforce Intelligence portal overview

5 トピック

37 分

Pega Workforce Intelligence
Visible to: All users
初級 Pega Workforce Intelligence 英語

In this module, learn the fundamentals of navigating to the Dashboard, Summary, and Timeline screens inside the Workforce Intelligence portal. You learn how to use Workforce Intelligence, as a business tool, to gain an understanding of how Production Scores are presented between Production Work, Other Work, and Non-Work.

このモジュールを完了したら、以下の目的を達成できるようになります。

Recognize key concepts to help utilize the application when managing employees
Analyze the Dashboard page to identify the organization's performance, trends and performance differences
Analyze the Summary page to assess the overall performance of departments, teams or associates
Analyze the timeline page to evaluate individual performance
Interpret what score is and how you can leverage it to drive performance improvements

このモジュールは、下記のミッションにも含まれています。

Pega Workforce Intelligence v1

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