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ミッション

Case Management Advanced

5 モジュール

3 チャレンジ

3 時間

Pega Platform '26
表示の対象:All users Applies to: Pega Platform '26

Continue learning about Case Management using Pega Platform™.

中級
Case Management
英語

このモジュールは、下記のミッションにも含まれています。

Solution Builder Advanced v1

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Extending Service-Level Agreement configurations

  • モジュール

    Extending Service-Level Agreement configurations

    2 トピック

    25 分

  • You can configure more complex Service-Level Agreements to meet business needs that require delayed processing of an Assignment. Additionally, you can...

Overriding Case Urgency

  • チャレンジ

    Overriding Case Urgency

    1 タスク

    10 分

  • You are a Solution Builder working on the HRApps Onboarding Case Type at TGB. Onboarding Cases start with a default urgency of 10. To support...

Parallel processing

  • モジュール

    Parallel processing

    4 トピック

    35 分

  • Configure a Stage to run multiple Processes in parallel to allow users to perform Tasks independently. You learn how to configure a workflow that...

Managing concurrent Case access

  • モジュール

    Managing concurrent Case access

    1 トピック

    15 分

  • Learn how Pega Platform manages multiple users accessing the same Case and configure Case locking to avoid potential conflicts in production...

Flow Action processing

  • モジュール

    Flow Action processing

    2 トピック

    20 分

  • In Pega Platform™, you can add pre- and post-processing Actions to a Flow Action to manipulate data. These Actions enable you to add related tasks to...

Configuring Case processing

  • チャレンジ

    Configuring Case processing

    1 タスク

    15 分

  • You are a Solution Builder working on the HRApps application at TGB. The existing interview process in the Candidate Case Type supports only one...

Organization records

  • モジュール

    Organization records

    3 トピック

    25 分

  • Pega Platform™ supports a three-level organizational structure. Learn how to use the Organization Chart and organization records to modify the...

Configuring Flow Actions and Assignment Routing

  • チャレンジ

    Configuring Flow Actions and Assignment Routing

    1 タスク

    15 分

  • You are a Solution Builder working on TGB's HR applications. The Candidate Case Type currently adds a candidate as a stakeholder at the start of the...

mission badge: Case Management Intermediate

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