Adaptive models

Online, adaptive models are crucial to next-best-action decision strategies in Pega Customer Decision Hub™. Adaptive Decision Manager is a key component of Pega Decision Management, and helps organizations deliver tailored experiences that balance customer relevance and business priorities.        

Discover the crucial role of input fields as predictor data in enhancing the predictive performance of adaptive models. Adaptive models automatically optimize by selecting the best subset of predictors from various relevant data sources.

Learn how to safely monitor a new adaptive model configuration by shadowing an active model.

初級

英語

このモジュールを完了したら、以下の目的を達成できるようになります。

Explain how adaptive analytics supports Customer Decision Hub in the selection of the next best action for each customer.

Describe how ADM generates Bayesian models.

Explain how arbitration works.

Request a decision for a customer in Customer profile viewer.

Explore the original model propensity and model evidence.

Configure additional potential predictors for an adaptive model.

Shadow an adaptive model to safely monitor a new adaptive model configuration.

このモジュールで学習したことは、下記のチャレンジで実践できます。

Adding predictors to an adaptive model v11

このモジュールは、下記のミッションにも含まれています。

AI for 1:1 Customer Engagement v5

トピック

Adaptive analytics

10 分

Action arbitration with AI

10 分

Predictors of adaptive models

10 分

Shadowing an adaptive model

10 分

モジュールクイズ

10 分