Decision Strategies Overview

Decision strategies optimize business processes by using data-driven, real-time arbitration to select the best actions for specific contexts. This module explains how to create and run a decision strategy, detailing the use of various decision strategy components. It covers the importance of understanding component interactions, building expressions, and testing strategies to ensure customer-centric interactions that enhance customer experience and business outcomes.

初級

英語

このモジュールを完了したら、以下の目的を達成できるようになります。

Create and configure decision strategies from scratch using various decision components.

Utilize various components to build effective decision strategies.

Develop and validate expressions within decision strategies to calculate and prioritize actions.

Test and refine decision strategies to ensure they meet business requirements and improve customer interactions.

このモジュールで学習したことは、下記のチャレンジで実践できます。

Building a Decision Strategy v3 Testing decision strategies v3

このモジュールは、下記のミッションにも含まれています。

AI for 1:1 Customer Engagement v5 Cross-Sell on the Web Extended v8 Decision Management Essentials v3

トピック

Creating Decision Strategies

20 分

Decision strategy execution

20 分

モジュールクイズ

5 分