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Determining user and business needs
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モジュール
Determining user and business needs
4 トピック
47 分
Pega Platform '24 -
This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...
Features of the Pega Constellation design system
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モジュール
Features of the Pega Constellation design system
5 トピック
１時間 15 分
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In this module, explore the principles, structure, and key elements of the Pega Constellation design system in more detail.
Features of the Pega Cosmos design system
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モジュール
Features of the Pega Cosmos design system
5 トピック
１時間 15 分
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In this module, explore the principles, structure, and key elements of the Pega Cosmos design system in more detail.
Form autofill
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モジュール
Form autofill
3 トピック
20 分
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Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...
Full Case Views
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モジュール
Full Case Views
1 トピック
25 分
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Learn about low-code modular development in Pega Constellation by authoring your applications with Views, templates, and widgets. Discover the...
Pega case management for designers
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モジュール
Pega case management for designers
10 トピック
１時間 50 分
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In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.
Pega Constellation design system
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モジュール
Pega Constellation design system
2 トピック
30 分
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This module provides an overview of the Pega Platform™ Constellation design system and explains the tools and concepts that are used to create a...
Pega UX solution advantages
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モジュール
Pega UX solution advantages
7 トピック
１時間 30 分
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This module provides an overview of Pega Platform™ UX solutions and their advantages.
Pega UX solutions
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モジュール
Pega UX solutions
4 トピック
１時間
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This module provides an overview of Pega Platform™ UX solutions and their advantages.
Pega Voice AI introduction
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モジュール
Pega Voice AI introduction
2 トピック
25 分
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Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...