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5 時間 15 分
Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...
20 時間 25 分
Begin your journey to learn about Pega’s Application Development capability
1 day 5 時間 32 分
Begin your journey as a business architect with the Pega technology by learning the capabilities of App Studio to develop applications on the Pega...
9 時間 5 分
Begin your journey to learn about Pega’s Case Management capability.
6 時間 25 分
Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...
13 時間 50 分
The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...
In this course, students learn how to customize a Pega Customer Service™ application. Students will use Dev Studio to create customer composite tabs...
Learn how easy it is to configure Pega Customer Service applications. You will learn how to create new service cases for agents to interact with...
20 時間 40 分
Gain greater understanding of the key features, capabilities and benefits of the Pega Customer Decision Hub in this course. Learn how components such...
2 時間 40 分
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
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