Organizations are turning to the power of Partner Relationship Management (PRM) to accelerate indirect revenue. PRM provides visibility and...

Optimize the retrieving, refreshing and persistence of data for case processing.

Pega Sales Coach™ uses AI to evaluate seller performance by analyzing distinct actions that a typical sales representative takes each day. Pega Sales...

Design reports to analyze case data and provide insight into processes and workflows.

Screen monitors provide a visual display of UI, but some users require an accessibility device that presents the UI in another manner. Accessibility...

Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications.

Configure data types based on external data models to simplify integration with external systems.

Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.

A user of Pega Sales Automation™ has an operator record that defines roles, territory affiliation, and data access. The user can be a member of your...