Module

Gaining insight into business efficiency

6 Topics

50 mins

Visible to all users

Intermediate

Pega Platform 8.4

Pega Platform 8.5

Reporting

English

Design reports to analyze case data and provide insight into processes and workflows.

After completing this module, you should be able to:

Describe the role of reports in Pega applications

Explain how columns and filters impact the contents of a report

Differentiate between business data and process data in reports

Identify how the Report Browser organizes reports for end users

Create, modify, and organize business reports for end users

The Report Browser

5 mins

Reports

15 mins

Creating report categories

5 mins

Creating a report

5 mins

Editing a report

5 mins

Adding or editing charts in the Report Editor

5 mins

Module Quiz

10 mins