Skip to main content

Module

Adding optional Actions to a workflow

This content is now archived and is no longer updated. Progress is not calculated. Pega Cloud instances are disabled, and badges are no longer awarded. Click here to continue your progress in the latest version.

Allow users to decide whether to perform additional actions on a case, such as updating account information or cancelling a case.

After completing this module, you should be able to:

Identify the role of optional actions in a case workflow
Add an optional action to a workflow

Available in the following mission:

Low-Code App Builder Extended v2

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice