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Pega Customer Service Case Management Edition introduction

  • モジュール

    Pega Customer Service Case Management Edition introduction

    3 トピック

    20 分

         Pega Customer Service 8.7 Visible to: All users

  • Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...

Attaching PDF files to a case

  • チャレンジ

    Attaching PDF files to a case

    2 タスク

    10 分

         Pega Platform 8.8 Visible to: All users

  • InsCorp wants to ensure that customers receive an email with a receipt of services, including a breakdown of the services provided. Add two...
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