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Determination of user and business needs
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モジュール
Determination of user and business needs
4 トピック
47 分
Pega Platform 8.5 -
This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...
Determining user and business needs
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モジュール
Determining user and business needs
4 トピック
47 分
Pega Platform '24 -
This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...
Diagnostic tools in Pega Robot Studio
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モジュール
Diagnostic tools in Pega Robot Studio
4 トピック
30 分
Pega Robotic Automation 22.1 -
As with any application, robotic project errors that cannot be easily debugged or resolved happen in production. The diagnostic tools in Pega Robot...
Diagnostics
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モジュール
Diagnostics
6 トピック
58 分
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As with any application, robotic solution errors occur in production that may not always be easily debugged or resolved. Diagnostics in Pega Robot...
Distributing work to robots
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モジュール
Distributing work to robots
6 トピック
40 分
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One of the most crucial elements of using Pega Robot Manager is to ensure that unattended robots have the proper access to its work group and...
eBusiness Services
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モジュール
eBusiness Services
4 トピック
40 分
Pega Client Lifecycle Management for Financial Services 8.8 -
The eBusiness Services architecture improves automation and customer satisfaction by providing integration and business data layers to services such...
Email bot cases and responses
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モジュール
Email bot cases and responses
2 トピック
25 分
Pega Platform 8.8 -
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Email Manager portal
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モジュール
Email Manager portal
6 トピック
55 分
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The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...
Enhanced interrogation options
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モジュール
Enhanced interrogation options
6 トピック
45 分
Pega Robotic Automation 22.1 -
To perform more complex actions in Pega Robot Studio, you must use different approaches than just the default interrogation options. Robot Studio...
Enriching data with third party providers
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モジュール
Enriching data with third party providers
2 トピック
20 分
Pega Client Lifecycle Management for Financial Services 8.8 -
Data enrichment and eBusiness Services architecture improve automation and customer satisfaction. Learn how the Encompass integration improves data...