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Pega Digital Messaging
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ミッション
Pega Digital Messaging
8 モジュール
7 チャレンジ
5 時間 40 分
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Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Pega Voice AI
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ミッション
Pega Voice AI
7 モジュール
2 時間 25 分
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Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
CSRs receive...