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Email bot cases and responses
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モジュール
Email bot cases and responses
2 トピック
25 分
Pega Platform 8.8 -
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Email Manager portal
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モジュール
Email Manager portal
6 トピック
55 分
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The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...
Enriching data with third party providers
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モジュール
Enriching data with third party providers
2 トピック
20 分
Pega Client Lifecycle Management for Financial Services 8.8 -
Data enrichment and eBusiness Services architecture improve automation and customer satisfaction. Learn how the Encompass integration improves data...
Exchanging data with other applications
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モジュール
Exchanging data with other applications
2 トピック
30 分
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Most businesses have applications that handle a wide variety of business needs. Many of these applications need to exchange data with each other as...
Field values
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モジュール
Field values
1 トピック
15 分
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Learn how to use field value rules to define items in a selection list presented to end users, which enables you to restrict the values of a property...
Integration errors
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モジュール
Integration errors
3 トピック
30 分
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Connectors are used to integrate with external systems. Errors related to application infrastructure or configuration may occur when a connector...
Integration setting management
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モジュール
Integration setting management
1 トピック
20 分
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When you use Application Settings for references to external systems, rather than fixed text values in Rule forms, you have much greater flexibility...
Intelligent routing
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モジュール
Intelligent routing
4 トピック
1時間
Pega Platform 8.8 -
Pega Email Bot™ can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Keyed Data Pages
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モジュール
Keyed Data Pages
1 トピック
15 分
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Learn how to source data with a keyed Data Page to optimize performance and minimize data store operations in Pega Platform™.
Low code during the Build phase
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モジュール
Low code during the Build phase
5 トピック
55 分
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In the Build phase of Pega Express™, you use Pega's low-code development platform to configure and test your application. Pega Platform™ leverages...