Search
Exchanging data with other applications
-
モジュール
Exchanging data with other applications
2 トピック
30 分
-
Most businesses have applications that handle a wide variety of business needs. Many of these applications need to exchange data with each other as...
Field values
-
モジュール
Field values
1 トピック
15 分
-
Learn how to use field value rules to define items in a selection list presented to end users, which enables you to restrict the values of a property...
Generating test coverage reports
-
モジュール
Generating test coverage reports
4 トピック
25 分
All Products -
This module provides an overview of the test coverage metric and the process to generate test coverage reports. Learn how to generate user-level and...
Initiating a call from a messaging interaction
-
モジュール
Initiating a call from a messaging interaction
1 トピック
10 分
Pega Customer Service 8.8 -
Customer service representatives (CSRs) resolve customer queries by initiating calls during chat interactions. When a customer becomes unavailable to...
Integrating external data
-
モジュール
Integrating external data
2 トピック
20 分
Pega Customer Service 8.8 -
In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...
Integration errors
-
モジュール
Integration errors
3 トピック
30 分
-
Connectors are used to integrate with external systems. Errors related to application infrastructure or configuration may occur when a connector...
Integration setting management
-
モジュール
Integration setting management
1 トピック
20 分
-
When you use Application Settings for references to external systems, rather than fixed text values in Rule forms, you have much greater flexibility...
Intelligent routing
-
モジュール
Intelligent routing
4 トピック
1時間
Pega Platform 8.8 -
Pega Email Bot™ can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Keyed Data Pages
-
モジュール
Keyed Data Pages
1 トピック
15 分
-
Learn how to source data with a keyed Data Page to optimize performance and minimize data store operations in Pega Platform™.
Managing data values for Business Architects
-
モジュール
Managing data values for Business Architects
5 トピック
1時間 15 分
-
As a Pega Business Architect, understanding Pega's features for managing data integrity and accuracy throughout the Case Life Cycle is essential for...