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Email Manager portal
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モジュール
Email Manager portal
6 トピック
55 分
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The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...
Intelligent routing
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モジュール
Intelligent routing
4 トピック
1時間
Pega Platform 8.8 -
Pega Email Bot™ can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Pega Express phases
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モジュール
Pega Express phases
4 トピック
25 分
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The Pega Express approach includes four phases to support solution delivery.
Low code during the Build phase
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モジュール
Low code during the Build phase
5 トピック
55 分
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In the Build phase of Pega Express™, you use Pega's low-code development platform to configure and test your application. Pega Platform™ leverages...
Pega Email Bot configuration
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モジュール
Pega Email Bot configuration
3 トピック
45 分
Pega Platform 8.8 -
Pega Email Bot™ leverages Pega’s industry-leading natural language processing (NLP) and process automation to interpret, route, audit, and automate...
Pega Express CDH Delivery
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モジュール
Pega Express CDH Delivery
1 トピック
20 分
Pega Customer Decision Hub 8.5 -
Customer Decision Hub (CDH) as a strategic application follows the Pega Express™ delivery approach. Use the Pega Express delivery approach as an...
Pega Express testing and validation
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モジュール
Pega Express testing and validation
6 トピック
1時間 15 分
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The goal of the Pega Express™ approach is to deliver a high-quality working system in the simplest, most efficient way possible. Pega Platform™ provid...
Pega Low-Code App Factory introduction
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モジュール
Pega Low-Code App Factory introduction
2 トピック
22 分
Pega Platform 8.4 -
Learn about low-code development and review how Pega Low-Code App Factory aids in effectively scaling low-code in an enterprise.
The Prepare phase and project kickoff
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モジュール
The Prepare phase and project kickoff
7 トピック
1時間 15 分
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The Prepare phase follows the Discover phase with key activities such as conducting a sales to delivery handoff meeting and a project kickoff event...
Production readiness during the Adopt phase
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モジュール
Production readiness during the Adopt phase
4 トピック
50 分
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The Adopt phase follows the Build phase. During Adopt, you confirm that your client is ready to implement the Microjourneys™ that you packaged into a...