The modularity of Pega Smart Claims Engine™ for Healthcare and its flexible orchestrations allows Smart Claims Engine to be implemented in a wide...

Learn the basics of Pega Support and change management, including Scheduled Maintenance Windows, patches, updates, and the purpose of the Pega Change...

This module provides an overview of Pega Platform™ UX solutions and their advantages.

This module provides an overview of Pega Platform™ UX solutions and their advantages.

Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...

In this module, learn the different types of exportable data files and APIs provided by Pega Workforce Intelligence.

In this module, learn the main premise behind Pega Workforce Intelligence. Learn best practices to ensure early adoption within an organization and a...

In this module, learn how to best interpret where an agent spends time to supplement their work tasks. The information that is illustrated...

Analyze the performance of a process by focusing on slow transitions, slow activities, rework, and bottlenecks. Process Mining provides charts and...