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Determining user and business needs
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モジュール
Determining user and business needs
4 トピック
47 分
Pega Platform '24 -
This module covers how Pega designers capture user needs and business needs for building enterprise applications. You also learn several industry...
The Discover phase and your MLP
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モジュール
The Discover phase and your MLP
12 トピック
1時間 55 分
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Discover is the first phase within the Pega Express™ delivery approach, based on design thinking. Design thinking plays a key role and helps your team...
Pega Express introduction
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モジュール
Pega Express introduction
3 トピック
20 分
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Pega Express™ is a light, design-focused delivery approach that combines Pega's low-code experience, best practices in application development, and...
Email bot cases and responses
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モジュール
Email bot cases and responses
2 トピック
25 分
Pega Platform 8.8 -
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Email Manager portal
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モジュール
Email Manager portal
6 トピック
55 分
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The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...
Features of the Pega Constellation design system
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モジュール
Features of the Pega Constellation design system
5 トピック
1時間 15 分
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In this module, explore the principles, structure, and key elements of the Pega Constellation design system in more detail.
Features of the Pega Cosmos design system
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モジュール
Features of the Pega Cosmos design system
5 トピック
1時間 15 分
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In this module, explore the principles, structure, and key elements of the Pega Cosmos design system in more detail.
Full Case Views
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モジュール
Full Case Views
1 トピック
25 分
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Learn about low-code modular development in Pega Constellation by authoring your applications with Views, templates, and widgets. Discover the...
Intelligent routing
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モジュール
Intelligent routing
4 トピック
1時間
Pega Platform 8.8 -
Pega Email Bot™ can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Pega Express phases
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モジュール
Pega Express phases
4 トピック
25 分
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The Pega Express approach includes four phases to support solution delivery.