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Monitoring and reporting in Pega Robot Manager
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モジュール
Monitoring and reporting in Pega Robot Manager
6 トピック
50 分
Pega Robot Manager 8.8 -
The reporting feature in Pega Robot Manager extends the reporting features inherited from the Pega Platform™. You can create, edit, and view reports...
Monitoring your contact center with Insights
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モジュール
Monitoring your contact center with Insights
2 トピック
15 分
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Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Navigating the Pega Robot Manager Portal
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モジュール
Navigating the Pega Robot Manager Portal
2 トピック
15 分
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The Pega Robot Manager dashboard functionality is based on Pega Platform™. Though the inclusion of general dashboard functionality from Pega Platform...
Organization of work for robots
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モジュール
Organization of work for robots
6 トピック
55 分
Pega Robot Manager 8.8 -
Administrators must manage robots and assignment types in Robot Manager to ensure the robotic workforce processes work efficiently. Learn how to use...
Out-of-the-box configurations
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モジュール
Out-of-the-box configurations
7 トピック
49 分
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Robotic System Architects find that clients typically request similar user tasks and processes to develop on projects — for example, automatically...
Pega Robot Manager Overview
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モジュール
Pega Robot Manager Overview
5 トピック
30 分
Pega Robot Manager 8.8 -
Gain an overview of Pega Robot Manager. Determine the technology's best use cases and discover how to use Robot Manager as a control center for your...
Pega Robotic Automation
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モジュール
Pega Robotic Automation
6 トピック
43 分
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Learn the features of Pega Robotic Automation™.
Pega Robotic Process Automation
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モジュール
Pega Robotic Process Automation
8 トピック
1時間 5 分
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Gain an overview of Pega Robotic Process Automation. Identify ideal use cases for the technology and differentiate between attended and unattended...
Permitting access to Pega Robot Manager
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モジュール
Permitting access to Pega Robot Manager
7 トピック
45 分
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Use access groups, user authentication, and Pega Platform's Dynamic System Settings to grant administrators, developers, and users access to Pega...
Prioritizing robots for work adjustments
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モジュール
Prioritizing robots for work adjustments
14 トピック
1時間 35 分
Pega Robot Manager 8.5.1 -
When an administrator has the proper information to make an informed decision on how to resolve an issue or a bottleneck of work, the administrator...