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Features of the Pega Constellation design system

  • モジュール

    Features of the Pega Constellation design system

    5 トピック

    1時間 15 分

    Visible to: All users
  • In this module, explore the principles, structure, and key elements of the Pega Constellation design system in more detail. 

Features of the Pega Cosmos design system

  • モジュール

    Features of the Pega Cosmos design system

    5 トピック

    1時間 15 分

    Visible to: All users
  • In this module, explore the principles, structure, and key elements of the Pega Cosmos design system in more detail. 

Full Case Views

Fundamental concepts of Constellation

  • モジュール

    Fundamental concepts of Constellation

    3 トピック

    40 分

    Pega Platform '23 Visible to: All users
  • Explore the fundamentals of Constellation, the new architecture, design system, and user interface (UI) of Pega Infinity™.

UX design fundamentals

Intelligent routing

  • モジュール

    Intelligent routing

    4 トピック

    1時間

    Pega Platform 8.8 Visible to: All users
  • Pega Email Bot™ can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

Pega case management for designers

  • モジュール

    Pega case management for designers

    10 トピック

    1時間 50 分

    Visible to: All users
  • In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.

Pega Constellation design system

Pega Customer Service Case Management Edition introduction

  • モジュール

    Pega Customer Service Case Management Edition introduction

    3 トピック

    20 分

    Pega Customer Service 8.7 Visible to: All users
  • Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in your existing desktop and...

Pega Email Bot configuration

  • モジュール

    Pega Email Bot configuration

    3 トピック

    45 分

    Pega Platform 8.8 Visible to: All users
  • Pega Email Bot™ leverages Pega’s industry-leading natural language processing (NLP) and process automation to interpret, route, audit, and automate...

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