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Pega Knowledge authoring

  • モジュール

    Pega Knowledge authoring

    3 トピック

    30 分

    Visible to: All users
  • This module provides an overview of the process of creating content. Learn how to create article drafts efficiently, add multimedia, reference other...

Pega Knowledge Buddy overview

  • モジュール

    Pega Knowledge Buddy overview

    3 トピック

    25 分

    Pega Knowledge Buddy '24.1 Visible to: All users
  • Explore the features of Pega Gen AI Knowledge Buddy™, an AI-powered assistant that makes your knowledge base more accessible by providing answers and...

Pega Process AI overview

Pega Voice AI introduction

  • モジュール

    Pega Voice AI introduction

    2 トピック

    25 分

    Visible to: All users
  • Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...

Performing Pega scenario testing

  • モジュール

    Performing Pega scenario testing

    6 トピック

    35 分

    All Products Visible to: All users
  • This module provides an overview of the various sections of a Pega scenario test case. In this module, you learn about the Application: Scenario...

Performing Pega unit testing

  • モジュール

    Performing Pega unit testing

    7 トピック

    53 分

    All Products Visible to: All users
  • This module provides an overview of the various sections of a Pega unit test case. From this module, you learn about the Application: Unit test...

Pipeline templates

  • モジュール

    Pipeline templates

    6 トピック

    41 分

    All Products Visible to: All users
  • This module covers the various pipeline templates that help you structure pipelines for their ultimate purpose, as well separate business needs for...

Predicting case completion

  • モジュール

    Predicting case completion

    1 トピック

    15 分

    Visible to: All users
  • Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...

Predicting fraud

Predicting missing the Service-Level Agreement

  • モジュール

    Predicting missing the Service-Level Agreement

    1 トピック

    10 分

    Visible to: All users
  • Pega Process AI™ can help to distinguish regular from complex claims. Complex claims often escalate into a lengthy process, which is not only costly...

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