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Insights
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モジュール
Insights
4 トピック
25 分
Pega Process Mining -
Use Insights to capture your observations and save them to reports as you analyze the data. You can collaborate with other users by sharing these...
Integrating applications with Pega Robot Manager
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モジュール
Integrating applications with Pega Robot Manager
3 トピック
35 分
Pega Robot Manager 8.5.3 -
Describe how Pega Robot Manager™ works in the Enterprise Class Structure of Pega Platform™ by creating an application through the New Application...
Intelligent guided sales
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モジュール
Intelligent guided sales
2 トピック
15 分
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Pega Sales Automation™ provides configurable sales processes tailored to your customers and products. This guidance, reinforced by artificial...
Intelligent recording of automations
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モジュール
Intelligent recording of automations
4 トピック
30 分
Pega Robotic Automation 22.1 -
The basis of Pega Robot Studio is in its interrogation process; however, there are times where the interrogation and building of automations can be...
Intelligent routing
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モジュール
Intelligent routing
4 トピック
1時間
Pega Platform 8.8 -
Pega Email Bot™ can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Interacting with customers using a chatbot
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モジュール
Interacting with customers using a chatbot
3 トピック
30 分
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In this module, you learn about the Web Messaging bot and its configuration options. You also learn how to configure a chatbot with Digital Messaging...
Interaction Portal for Pega Collections
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モジュール
Interaction Portal for Pega Collections
5 トピック
55 分
Pega Customer Service 8.7 -
Learn about the views and sections of the Interaction Portal in Pega Collections™, which address the specific needs of the CSRs and managers of...
UI from the designer perspective
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モジュール
UI from the designer perspective
11 トピック
1時間 16 分
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This module introduces the fundamental principles of designing for UI and reviews common UI elements, errors, and solutions.
Know Your Customer
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モジュール
Know Your Customer
4 トピック
35 分
Pega Client Lifecycle Management for Financial Services 8.7 -
Financial institutions are legally obliged to adhere to Know Your Customer (KYC) laws and regulations, which ensure that customers are not involved in...
Knowledge Buddy integration
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モジュール
Knowledge Buddy integration
3 トピック
25 分
Pega Knowledge Buddy '24.1 -
This module provides an overview of the possibilities of integrating a Pega Gen AI Knowledge Buddy™ in an application. Learn about the required...