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Pega Digital Messaging

  • ミッション

    Pega Digital Messaging

    7 モジュール

    5 チャレンジ

    3 時間 54 分

    Visible to all users
  • Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...

Circumstancing

  • モジュール

    Circumstancing

    4 トピック

    55 分

    Pega Platform 8.2 Visible to all users
  • Applications often need to customize behavior to match the needs of a specific situation or circumstance. For example, a call center may need to...

Circumstancing case processing

Creating a case from email

  • モジュール

    Creating a case from email

    2 トピック

    20 分

    Visible to all users
  • Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.

Creating a Pega Platform application

Debugging and performance

  • モジュール

    Debugging and performance

    11 トピック

    3 時間

    Pega Platform 8.2 Visible to all users
  • Pega Platform™ provides tools to debug applications and evaluate application performance through performance statistics, events, and system logs...

Debugging system performance

Measuring system performance

Promoting rule reuse with relevant records

Reviewing log files

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