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Email Bots for Pega Customer Service
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ミッション
Email Bots for Pega Customer Service
4 モジュール
3 チャレンジ
2 時間 35 分
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Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Pega Digital Messaging
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ミッション
Pega Digital Messaging
7 モジュール
5 チャレンジ
3 時間 54 分
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Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Robotic Solution Development for Citrix
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ミッション
Robotic Solution Development for Citrix
3 モジュール
3 チャレンジ
3 時間 35 分
Pega Robotic Automation 19.1 -
Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...
Configuring application rulesets
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チャレンジ
Configuring application rulesets
1 タスク
20 分
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The Human Resources (HR) department requests the ability to update rules that describe department and company policies in the HRApps application. Add...
Creating a case from an email
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チャレンジ
Creating a case from an email
4 タスク
20 分
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Your customer, U+ Bank, wants to speed up email interactions for address changes by pre-populating cases with the correct values. For address change...
Creating a new application ruleset
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チャレンジ
Creating a new application ruleset
3 タスク
10 分
Pega Platform 8.5 -
Your manager wants to preserve the initial starting version of the HRApps application before developers begin configuring application functionality...
Creating a robotic test solution for Citrix
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チャレンジ
Creating a robotic test solution for Citrix
6 タスク
30 分
Pega Robotic Automation 19.1 -
The client company ABC Enterprises needs a Citrix Robotic solution that allows users to manage their legacy applications. Create a test solution to...
Dismissing a Citrix logon window
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チャレンジ
Dismissing a Citrix logon window
4 タスク
20 分
Pega Robotic Automation 19.1 -
As a developer, you are tasked with creating a Citrix robotic solution for your company to allow users to manage a legacy application in a mixed mode...
Merging a development branch
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チャレンジ
Merging a development branch
4 タスク
30 分
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The Payroll Setup case type provides automatic tax withholdings calculated based on the selected filing status. The current version of the case type...
Migrating an application
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チャレンジ
Migrating an application
2 タスク
30 分
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Development of the HRApps application is complete. You are asked to migrate the application to a testing system. Quality assurance (QA testers)...