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Interaction Portal for Pega Collections

  • モジュール

    Interaction Portal for Pega Collections

    5 トピック

    55 分

    Pega Customer Service 8.7 Visible to: All users
  • Learn about the views and sections of the Interaction Portal in Pega Collections™, which address the specific needs of the CSRs and managers of...

UI from the designer perspective

  • モジュール

    UI from the designer perspective

    11 トピック

    1時間 16 分

    Visible to: All users
  • This module introduces the fundamental principles of designing for UI and reviews common UI elements, errors, and solutions. 

Release pipeline introduction

Keyed Data Pages

Know Your Customer

  • モジュール

    Know Your Customer

    4 トピック

    35 分

    Pega Client Lifecycle Management for Financial Services 8.7 Visible to: All users
  • Financial institutions are legally obliged to adhere to Know Your Customer (KYC) laws and regulations, which ensure that customers are not involved in...

Knowledge Buddy integration

  • モジュール

    Knowledge Buddy integration

    3 トピック

    25 分

    Pega Knowledge Buddy '24.1 Visible to: All users
  • This module provides an overview of the possibilities of integrating a Pega Gen AI Knowledge Buddy™ in an application. Learn about the required...

KPIs

  • モジュール

    KPIs

    3 トピック

    20 分

    Pega Process Mining Visible to: All users
  • Key performance indicators (KPIs) help you to measure the performance of company processes to achieve strategic goals and objectives. Learn how to...

KYC Quality Control

  • モジュール

    KYC Quality Control

    1 トピック

    10 分

    Pega Client Lifecycle Management for Financial Services 8.8 Visible to: All users
  • Learn about quality control in Pega Client Lifecycle Management and Know Your Customer™ (CLM and KYC) and how it improves reviews and the "four-eye"...

The LSA mindset

Launching a new offer on web

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