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Mission

Work Delegation Design

Archived

2 Modules

4 Challenges

4 hrs 10 mins

Visible to: All users
Advanced Pega Platform 8.5 English

The Work Delegation Design mission is an advanced mission for senior system architects who have passed LSA readiness are ready to take on the lead system architect (LSA) role. The mission covers modules and topics required to design Pega solutions that effectively leverage work parties in routing and how to customize the Get Next Work functionality to fulfill requirements.  In this mission you will also learn how to plan a strategy for upgrading production case lifecycles and process flows so that active cases are properly accounted for and that changes are seamlessly integrated.

Available in the following mission:

Lead System Architect
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Work assignment

  • Module

    Work assignment

    5 Topics

    1 hr 15 mins

  • A case is often assigned to a user to complete a task. For example, an employee expense requires approval by the manager of a cost center, or a refund...

Routing parking cases to facility coordinators

  • Challenge

    Routing parking cases to facility coordinators

    Archived

    5 Tasks

    30 mins

  • Front Stage provides an optional parking service. If users select this option, the facility coordinator specializing in parking and has the least...

Routing weather cases to facility coordinators

  • Challenge

    Routing weather cases to facility coordinators

    Archived

    5 Tasks

    30 mins

  • If the probability of rain is greater than or equal to 40 percent for an event day, a process to make other arrangements begins. A facility...

Designing Get Next Work

  • Challenge

    Designing Get Next Work

    Archived

    4 Tasks

    40 mins

  • Front Stage (FSG) wants its quality control users to check the quality and quantity of necessary items like tents, disposable raincoats, etc. before...

Handling flow changes for cases in flight

  • Module

    Handling flow changes for cases in flight

    4 Topics

    30 mins

  • Business applications change all the time. These changes often impact active cases in a production environment. Without proper planning, these active...

Handling flow changes for cases in flight

  • Challenge

    Handling flow changes for cases in flight

    Archived

    5 Tasks

    30 mins

  • Front Stage's Booking application has been in production for a while and the number of event approval requests has increased. Front Stage hired three...

mission badge: Work Delegation Design

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