
Mission
Work Delegation Design
2 Modules
4 Challenges
4 hrs 10 mins
The Work Delegation Design mission is an advanced mission for Pega certified senior system architects (PCSSA) who are ready to take on the Pega certified lead system architect (PCLSA) role. This mission covers modules and topics required to design Pega solutions that effectively leverage participants in routing and how to customize the Get Next Work functionality to fulfill requirements. In this mission you will also learn how to plan a strategy for upgrading production case lifecycles and process flows so that active cases are properly accounted for and that changes are seamlessly integrated.
Available in the following mission:
Work assignment
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Module
Work assignment
5 Topics
1 hr 15 mins
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A case is often assigned to a user to complete a task. For example, an employee expense requires approval by the manager of a cost center, or a refund...
Routing parking cases to facility coordinators
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Challenge
Routing parking cases to facility coordinators
5 Tasks
30 mins
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Front Stage provides an optional parking service. If users select this option, the facility coordinator specializing in parking and has the least...
Routing weather cases to facility coordinators
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Challenge
Routing weather cases to facility coordinators
5 Tasks
30 mins
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If the probability of rain is greater than or equal to 40 percent for an event day, a process to make other arrangements begins. A facility...
Designing Get Next Work
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Challenge
Designing Get Next Work
4 Tasks
40 mins
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Front Stage (FSG) wants its quality control users to check the quality and quantity of necessary items like tents, disposable raincoats, etc. before...
Handling flow changes for cases in flight
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Module
Handling flow changes for cases in flight
4 Topics
30 mins
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Business applications change all the time. These changes often impact active cases in a production environment. Without proper planning, these active...
Handling flow changes for cases in flight
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Challenge
Handling flow changes for cases in flight
5 Tasks
30 mins
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Front Stage's Booking application has been in production for a while and the number of event approval requests has increased. Front Stage hired three...
