Module
Adding more tracking time periods for contact policies
2 Topics
25 mins
Beginner
Pega Customer Decision Hub 8.6
Pega Customer Decision Hub 8.5
Pega Customer Decision Hub 8.4
English
Learn about contact policies and how they are used in Pega Customer Decision Hub to improve the customer experience. Also, learn how to bypass the default tracking time periods to define contact policy rules that suppress actions for periods of your choosing.