Collaboration with users

Accelerate Case progress by using the Pulse widget to connect and collaborate with other application users.

Beginner

Case Management

English

After completing this module, you should be able to:

Explain how Pulse enables team collaboration by allowing users to post, view, and reply to messages within the context of Cases and applications.

Use Pulse to post messages, @mention teammates, reply to threads, and engage with posts in Infinity Studio.

Describe how Pulse email notifications keep stakeholders informed and enable responses without logging into Pega Platform.

Available in the following mission:

Solution Builder Intermediate v1

Topics

Collaboration tools

15 mins

Module Quiz

5 mins