Controlling Case workflow for Business Architects

As a Pega Business Architect, understanding Pega's out-of-the-box features for controlling the workflow allows you to design for multiple pathways through the Case Life Cycle to achieve the desired business outcome. 

In this module, you learn to create flexible workflows using automated decisions, conditional execution, and optional actions. 

After completing this module, you should be able to:

Practice what you learned in the following Challenges:

Available in the following mission: