Handling flow changes for cases in flight

Business applications change all the time. These changes often impact active cases in a production environment. Without proper planning, these active cases can fall through the cracks due to a deleted or modified step or stage.

By properly planning your strategy for upgrading production flows, active cases will be properly accounted for and the change will be seamlessly integrated. This module presents three approaches to safely update flow rules without impacting existing cases that are already in production.

After completing this module, you should be able to:

Available in the following mission: