Skip to main content

Module

Limiting action volume on outbound

2 Topics

30 mins

Visible to: All users
Beginner
Pega Customer Decision Hub 8.7
Pega Customer Decision Hub 8.6
Pega Customer Decision Hub 8.5
Pega Customer Decision Hub 8.4
English
Verify the version tags to ensure you are consuming the intended content or, complete the latest version.

In outbound customer engagement, you need to cater to different kinds of operational limitations. These may include limits on the number of email communications that can be sent in a day, or the total number of communications that can be sent regarding a particular offer. Learn how to define volume constrains to limit the volume of actions in an outbound run.

After completing this module, you should be able to:

Limit outbound action volumes using volume constraints

Practice what you learned in the following Challenge:

Configuring volume constraints v4

Available in the following mission:

Always-On Outbound Customer Engagement v4

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice