
Module
Pega Customer Service overview
2 Topics
20 mins
Beginner
Pega Customer Service 8.7
Pega Customer Service 8.6
Pega Customer Service 8.5
Pega Customer Service 8.4
English
This module provides an overview of the features and capabilities of Pega Customer Service™. Learn how to conduct an interaction as a customer service agent and handle requests for a customer.