Skip to main content


Sending offer emails

1 Topic

20 mins

Visible to: All users
Beginner Pega Customer Decision Hub '23 English
Verify the version tags to ensure you are consuming the intended content or, complete the latest version.

Learn how to send offer emails to qualified customers. Reuse existing actions and customer engagement policies configured in Next-Best-Action Designer and extend them for outbound customer engagement in the email channel.

After completing this module, you should be able to:

Configure the always-on brain to send offer emails

Practice what you learned in the following Challenge:

Sending offer emails v5

Available in the following mission:

Always-On Outbound Customer Engagement v6

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice